Terms-Conditions

Terms & Conditions

Disclaimer notice: Work to be done as specified, in a professional manner, to normally accepted industry standards. Not responsible for acts of god, unavailable materials, work stoppages, riots, mischief, or thefts; which are outside of the contractors control. Mold/fungus is a naturally occurring organism that we as contractors have no control over; the contractor will not be liable for recurrence/growth of any form or type of mold/fungi. However we do use a sealant to prevent mold growth and use premium acrylic paint with mold resistance properties.

a) Access to the job site:

Customer agrees and understands that access to the jobsite must be provided between 8 a.m. and 6 p.m., Monday through Friday, for the duration of this job. if at any time access is not available to the contractor for any reason, the contracted deadline will not be valid.

b) Customer responsibilities:

Customer will assume responsibility to remove from any and all work areas, all household and   personal items (with the exception of large furniture such as sofas and beds), and store those items away from the work area during the duration of the job. Contractor will not be held liable for damage to any items not removed from the work area.  Or any items brought back onto/into work area by customer before alloted time. Any and all items remaining in the work area will be moved by the contractor. Contractor will not be held liable for any damage caused by moving any items.

Due to insurance regulations and safety procedures, the customer, other contractors, workers, children, pets, and individuals will not enter the work area unless agreed upon by both the contractor and the customer. If other contractors, workers, children, pets, or individuals are to be present during the duration of the scope of work, the customer shall not schedule or permit such activities that will interfere with or prevent the timely and successful completion of the work. The contractor shall not be held liable for any damage caused to its work by anyone other than the contractor and its employees. The customer agrees to compensate the contractor at the cost of work invoiced + 75% more to correct all such damage. A deposit will be required for more materials.

c) Customer rights:

The customer has the right to cancel this transaction within three (3) business days from the date of the transaction. If the customer wishes to do so, they must complete a cancellation form which will be provided by the contractor. Upon receipt of the cancellation form, the contractor will return 100% of any deposit or property within ten (10) business days.

d) Extra costs/change orders:

This contract may only be changed in writing. Additional work performed to be an extra charge, above the total price stated within the scope of this agreement. Additional work to be approved by customer prior to commencing, by signature, on a change order form.

*NOTE*Colors that are on the deposit receipt are the colors purchased at the time the deposit is collected. If customer chooses to change color anytime after the deposit is collected they are required for purchasing the new paint color prior to any further work being completed.

e) Promotion/advertising:

The customer authorizes the contractor to display a sign for the duration of the job, and to use photographs taken at the jobsite for display, promotion, and advertising, without compensation to the customer.

f) Inspection of completed work:

Upon substantial completion of work, the customer agrees to conduct an inspection of the work with the contractor. All defects and uncompleted items should be noted at this time. The inspection must occur under normal lighting conditions, without magnification, and from a normal viewing position, in accordance with the industry standards.

g) Manufacturers specifications:

All materials will be applied and/or in installed according to the manufacturer’s specifications.

h) Industry standards:

All surface preparation, coating application, and/or installation shall meet or exceed industry standards. You are hiring an experienced, professional contractor. Elements of the job will meet or exceed normal accepted practices in the industry.

i) Texturing/Resurfacing:

All surface preparation, coating application, and/or installation shall be completed according to manufacture guidelines. This does not mean you will have an identical match in new to old textures. We will do the work to manufacture guidelines with the product and if the customer wishes to alter this we can create a work add-on for re-texturing or additional texturing.

j) Coverage:

When we quote you and write a work order unless specified we only perform one coat of paint, one coat of texturing, one coat of sealant, etc. Products and invoices are written under the assumption the customer understands additional coating or texturing does cost more product and labor, which are not free. If customer is not satisfied with the coverage (texture, paint, etc) AFTER job is completed and paid in full a new work order can be generated for additional work.

k) Warranty:

Contractor warrants that all materials will be of standard or above quality. Labor is warranted for a period of two (2) years.  Contractor’s liability under a warranty claim shall not exceed the total price charged for the work performed. Customer shall make warranty claims immediately upon discovering defect or performance problem. *in the event that the substrate or any prior coating fails beneath what the contractor has installed and/or applied, the contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and payment schedule of this agreement will void all warranties.